Brastel Card is a prepaid card which can be used for different services, such as low-cost local and international calls, SMS, instant top-up for mobile phones abroad, recharge of Japan Travel SIM and other telecommunication services provided for foreigners by Brastel.
Brastel Card can be used with any of GTN Mobile’s proprietary plans. Being able to make an instant payment starting just from 500 yen and international calls at affordable rates make this product especially popular among foreign users. Installation of the Brastel payment device in one of GTN’s offices will contribute to the better utilization of, and even greater customer satisfaction with, GTN mobile services.
GTN Mobile provides support from native speakers of Japanese, English, Chinese, Korean, Vietnamese and Nepalese. Brastel offers multilingual support in over than 10 languages. Together, both companies aim to provide their customers with the most reliable and quality service.
■About GTN Mobile
GTN is offering all-round living support to foreigners in Japan (http://www.gtn.co.jp/en/). Starting from accommodation services (http://best-estate.jp) and part-time jobs (http://gtn-job.com), GTN’s support extends across different spheres of life, such as telecommunications.
GTN Mobile was founded as a solution to the multiple inquiries foreigners made regarding mobile device plans, specifications, prices, payment methods and more. In response, the company now provides full multilingual support, from choosing and applying for a mobile plan to help with how to use it and maintenance support.
■GTN Mobile Shinokubo Office
Akiyama Bldg. 2F, Okubo 1-15-15, Shinjuku, Tokyo 169-0072
Tel: 03-5155-4673 Fax: 03-5155-4679
Working hours: 10:00-18:30 Open every day except New Year holidays.
■Facts and Figures
Corporate name: GTN MOBILE Co., Ltd.
Address: Akiyama Bldg. 2F, Okubo 1-15-15, Shinjuku, Tokyo
Established: December 2015
CEO: Hiroyuki Goto
Business description: mobile phone services for foreigners
Interview with CEO: https://youtu.be/DNY1_sFJkUw
Brastel provides telecommunication services for individual customers (Brastel Card users) with native speaker customer support in over 10 different languages. Brastel also provides a range of leading-edge services to corporate users, such as the Basix business phone service, and inexpensive roaming solutions. Also, since April 2012, Brastel has offered the Brastel Remit international money remittance service. Recently as a part of its information and communications technology activity Brastel has introduced the Brastel Public IP phone for short-term visitors in Japan as well as a prepaid data SIM “Japan Travel SIM”.
Brastel’s mission is to be a bridge between Japan and other countries by way of its services, and to contribute to the ease of living of the foreign community in Japan and globalization for Japanese companies.
■Facts and Figures
Corporate name: Brastel Co., Ltd.
Address: 2-6-2 Yokoami, Sumida-ku, Tokyo 130-0015
Established: December 2, 1996
CEOs: Junji Tanabe, Kendi Kawai
Business description: International calling service (license A-09-2571), business phone (IP-Centrex) service, remittance service (Director-General of Kanto Local Finance Bureau License No. 00016)
Brastel Customer Service
Toll-free: 0120-659-534 From mobiles: 03-5637-5904
Mon.-Fri.: 9:30 to 21:00 / Sat.: 10:00 to 18:00
Closed on Sundays and national holidays.
URL: www.brastel.com Email: email@example.com
Jun Aki (Mr.), Public Relations Dept., Brastel Co., Ltd.
Tel: 03-5637-5466 Fax: 03-5637-5482