With this tie-up, ORIX Rent-A-Car service will be provided through Sixt and its partnered travel agents, to inbound tourists in Japan who wish to use rental cars. Starting with offering the service from February 1, 2019 at New Chitose Airport and Naha Airport, ORIX Auto will subsequently expand service provision to approximately 200 sites nationwide, with a focus on locations near airports and major Shinkansen stations.
To ensure smooth communication with foreign customers at times of pick-up and drop-off vehicles, face-to-face interpretation service carried out by means of a video chat on tablet PC (available in 5 languages), a telephone interpreting service manned by foreign-language speaking staff (available in 17 languages), and so forth, will be used at each rental site. In addition, not limiting its services to inbound tourists, via ORIX Rent-A-Car, outbound tourists also will be supported at “Sixt rent a car” sites all over the world.
Sixt, established in 1912 as Germany’s first car rental company, now provides automobile-related services, not only car rentals but also car leasing, car-sharing, designated driver service, etc. Running a fleet of 238,700 cars, it is expanding its business with 2,211 branches in 105 countries. (As of December 31, 2017)
The number of inbound tourists in Japan was approximately 8 million in 2008*1, the year of launch of the Japan Tourism Agency 10 years ago, but the number grew to 31.19 million in 2018*2 and is expected to keep growing over the next years. Through the new tie-up with the global brand Sixt, ORIX Auto will reinforce its response to demand from inbound tourists from various regions such as Europe, in addition to the tourists from Asian countries that have accounted for the major portion of ORIX Rent-A-Car’s foreign customers until now. At the same time, ORIX Auto will utilize the global business know-how of Sixt rent a car.
ORIX Auto is striving to ensure that all customers making use of cars for travel or business, both Japanese and foreigners, will be satisfied with our services.
■Overview of Sixt SE
Name: Sixt SE
Address: Munich, Germany
Name of representative: Erich Sixt, Chairman of the Board
Business locations: 2,211 (As of December 31, 2017)
Description of business: Car rental, car leasing, car-sharing, designated driver service, etc.
Listing: Frankfurt Stock Exchange (WKN:723133)
*1 Source: “Visitor Arrivals, Japanese Overseas Travelers” by Japan National Tourism Organization (JNTO)
*2 Source: “Japan Tourism Statistics” by Japan National Tourism Organization (JNTO) https://statistics.jnto.go.jp/en
Corporate Planning Department